FAQ

How do I purchase? 

Firstly choose the amount of coins you'd like to purchase. Put a player up on your trade block at a buy now of the amount of coins you'd like to buy. (i.e 100,000 buy now if you'd like to purchase the 100,000 package) Click buy on the site and put in your gamertag/PSN and player details of the player you've listed where prompted.  After payment, your delivery should be made within 10 minutes when staff are online, and upto 1-6 hours when staff are offline. 

 

How long does delivery take?

When staff are online, deliveries will be made within 10 minutes. 

On periods when the staff are offline, orders may expect a waiting time of up to 6 hours. 

 

What payment methods do you accept? 

We accept all major cards, we also accept PayPal and recently we've started accepting BitCoin.

 

Do you only take payment in USD ($)?

We accept all payment in all currencies. See the top of the page next to the little "cart" icon to change to your respective currencies. 

 

Do you sell worldwide? 

Yes, we are happy to sell to every corner of the globe! 

 

Can you sponsor me? 

See our affiliate scheme (coming soon)

 

Are you secure? 

Security and privacy of our customers is our top priority - so you can rest assured that our encrypted site will keep you both safe and secure. We also don't store any credit/debit card details as payments are all handled by PayPal or Skrill. 

 

Are you trusted? 

Our track record speaks for itself. Battilay, our parent has been selling Fifa Ultimate Team coins since 2010, and we've have 10's of thousands of very happy customers who have come to us over and over again through the years. We know this will be the case with MUT, too! Don't just take our word for it though, take a look at our Twitter and Facebook pages!

 

My order still hasn't arrived? 

On the rare occasion your order may be flagged for manual verification. Please check your emails for any verification email or correspondence regarding your order. If you have further queries please email the support team 

support@themutmarket.com